Terms and Conditions
Booking and Payment
When booking, a non-refundable deposit of 25% is required, with the balance due 6 weeks before the start of your holiday. If the full payment is not received at this time, we reserve the right to cancel the booking and retain any deposit.
If you have to cancel, the following scale of charges applies:
Travel insurance should cover this eventuality.
For amendments, if we can secure another booking, you will have no charges other than an administration fee of €25.
If you are unable to travel, providing you inform us of the person/s travelling in your place, we will naturally honour the booking.
Information required at least two weeks prior to your holiday
Changeovers are on a Saturday during the peak periods. Check Out: 10:00. Check In: 16:00, unless by prior arrangement.
Alterations or Cancellations by us
Before the holiday contract takes effect, we reserve the right to change any holiday details. However, if there is a major change we will, of course, inform you so that you have the choice of cancelling.
After the contract has taken place, if the circumstances are beyond our control, we will refund all monies paid to us or try to rebook your holiday at a time to suit you. Beyond this, however, we cannot accept liability.
Maintenance and Repair
Facilities may be restricted or withdrawn at certain times for maintenance and/or bad weather. If the availability of a particular service/facility is of paramount importance to the enjoyment of your holiday then you should raise this with us at the time of your booking.
A refundable deposit of €100 is payable in cash on arrival. This will be refunded in full, assuming all is as you found it in the cabin. Our UK guests may prefer to deposit £100 to save changing money into euros.
We expect the cabin to be left as it is found, other than the linen/towels. A cleaning fee of €30 will be charged if you prefer not to clean on your departure - an early morning flight perhaps!
Providing due care is taken, particularly when the countryside is tinder dry at certain times, smoking outside is not a problem. However, smoking inside the casita is not permitted and the damage deposit will be forfeited.
We add sufficient credit to the metre to allow you to run the unit for around a 100 hours per week (about 14 hours a day) during your stay. Additional hours may be purchased at 1 euro for 5 hours. (Air Conditioning)
Please contact us either by Email
or by telephone: 00 34 600 875 916 (English Spoken)
Postal Address: Apartado de Correos 96, 29580 Estacion de Cártama, Spain